Retail Sales Advisor, Job Ref. JO3012
Retail Sales Advisor, Job Ref. JO3012
Starting salary is min. wage plus commission based on achieving set targets
Our client is the North-West’s Leading Communications Specialist with stores across Donegal and beyond.
This role will give you a real opportunity to influence the customer experience by meeting their individual needs which in turn will grow customer loyalty and help shape the future of the brand.
As Retail Advisor you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience.
You will be guided by values like Speed, Simplicity and Trust.
All staff are asked to embrace these and all brand values from the start!
Your duties in this role include but are not limited to:
- Ensuring you consistently deliver a first-class experience to all customers.
- Keeping updated on new products and services to be able to advise our customers accordingly.
- Taking ownership of customer’s queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion.
- Listening to customers’ needs and consistently meet or exceed their expectations with products and services.
- Being an ambassador for the brand.
o Assertive and professional when dealing with challenging issues.
o Actively listens to the views of others.
o Modifies communication approach to suit the needs of the situation/audience.
o Encourages and supports new and more effective ways of working.
o Values and supports other members of the team.
o Delivers the best possible results for the customer.
o Takes ownership of tasks and sees them through to a satisfactory conclusion.
o Minimises errors, regularly reviewing learning and making any necessary changes.
o Maximises own input to own team to ensure effective delivery of results.
o Committed to role, constantly strives to perform at a high level.
o Honest and trustworthy.
o Ensures that customer service is at the heart of own work.
What we are looking for:
You will have a focus on delivering a first-class customer service to customers.
You will need to be open-minded, innovative and daring and passionate about and have previous experience in delivering an excellent customer experience.
You will give every customer a top-class experience by meeting their individual needs in order to grow customer loyalty.
You will be expected to drive sales and support your store in achieving a wide range of KPI’s in both sales and customer experience.
The successful applicant will:
Be self-motivated and takes pride in own work
Be a strong communicator.
Have an interest in technology and Smartphone products.
Have an ability to deliver both individual targets and contributing to team success.
Be customer focused.
Be flexible on working hours.
Have an outgoing friendly personality.
Interested in this role?
To express your interest in this role please forward your C.V. and cover letter/note to us in Word format only highlighting your suitability for the role and how you feel you meet the essential criteria. PDF or other file formats are not accepted.
You should also include the Job Reference Number AND the Job Title (noted above).
Suitable candidates will be screened and contacted, your interest gauged, and permission sought to send your C.V. to our hiring client for review. All applications are treated in strict confidence.
Unless a closing date is detailed/stipulated in the text of an advert then there is no fixed closing date and any that is shown on the website you are reviewing this role on is not a closing date as such but a date for removing the advert. This also means that sometimes a role may close/fill with little or no notice.
Wherever possible we endeavour to notify applicants if they have been unsuccessful, however, due to the large volume of applications that we receive for each position this is not always possible.
Applications/expressions of interest can/will only be accepted from those living within a reasonable commutable distance of the place of work or those genuinely willing and able to relocate.
Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary.
Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles.
Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released to a client.
Network Recruitment (NI) Ltd. acts as both an Employment Agency and as an Employment Business.
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Network Recruitment (NI) Ltd is a Northern Ireland registered company, Reg. No NI066709.
Republic of Ireland Branch Reg. No 905918, Recruitment Agency License Number: EA3347.
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